Every time I look, the world seems to have changed. When I looked recently, I found that I was being assaulted by curated products and services from all sides. Not products and services. Curated products and services.
Like onboard a recent domestic flight where I was offered a curated food selection that I had to pay for. Curated omelette. Curated bread roll. Curated fruit bowl. Curated cup of tea. It was a morning flight else they might have offered curated rice and curated ‘daal’ and curated chicken curry as well.
“Can you please pick up your cup, sir?” It could no longer be considered a request, considering the tone it was spoken in, even though a ‘please’ and ‘sir’ had been inserted in the sentence. It was the flight attendant, looking cross, almost shouting at me. Passengers seated around had stopped eating and were looking in our direction, hoping for entertainment on a flight with no video screens. Apparently, she had said it thrice already, as I was informed by a co-passenger.
On seeing the curated food on offer, my mind had wandered off to the good old days of flying. Though, on the back of the recent experience, no sane person would qualify them as the ‘good old days of flying’. Tell me which airline served curated omelette on a morning flight? No sir. Not one. Or curated bread roll? Or curated tea? Or even a curated fruit bowl? Flyers had to make do with uncurated omelettes and uncurated fruit bowls and uncurated bread rolls and uncurated cups of tea. Still want to call them the ‘good old days of flying’? Not me. No wonder we did not have to pay for them. Some mysteries get solved only when enough water has flown under the bridge. In the harsh glare of looks from other passengers, I picked up the cup from the tray in front of me and the attendant splashed curated tea into it and walked away.
Flipkart and Amazon are passe. What is not are curated shopping websites. These websites, as I read online, tap in the time of people and showcase them products selected wisely which saves a lot of time and also leads to the discovery of hidden gems floating around the internet. Curated web service offers effective personalized shopping experiences to make shopper’s shopping more enjoyable. And they, I understand, are able to do this because they are curated.
Makes sense, doesn’t it? The traditional shopping websites must have been putting mascara under electronic products and mobile phones under books. Just to ensure that visitors waste a lot of time while searching for a product. And what about their Vision and Mission? I bet one of the statements in there somewhere would be, ‘To make the shopping experience hell for our visitors and ensure they never come back’. They aren’t curated, are they?
Though I never quite understood the meaning of the word, in my own objective and rational manner, I had associated it with something classy and exclusive. The reason perhaps is that my main exposure to the word had been in connection with ‘curated’ exhibits and ‘curated’ collections in museums in Europe. Like The London International Surrealist Exhibition curated by a group of artists and poets including Henry Moore, Paul Nash, Andre Bréton, Man Ray and Paul Éluard. Like the Russian Art Exhibition (Erste russische Kunstausstellung) in Berlin that featured Russian Constructivism and curated by artists David Sterenberg, Nathan Altman, and Naum Gabo.
No, not based on visiting and experiencing those exhibits in museums in Europe, but reading about them online. Cannot clearly recollect if those were curated or not. The online articles silly, not the museums and their exhibits.
Uncomfortable with indiscriminate application of a word I associated with class and exclusivity, I lost no time in trying to find out more about it. To my utter shock and surprise, the Merriam-Webster online dictionary defined curated as: carefully chosen and thoughtfully organized or presented.
The pieces were starting to fit in. I was realising why businesses had to start curating products and services. Clearly airlines in the ‘good old days’ merely carelessly decided the menu for a flight, and presented it in a disorganised and thoughtless manner. Because, like other uncurated businesses of the time, they were running a business that was trying to make its customers unhappy and lose money for its owners as fast as possible. And stores would have made it a point to stock random items that were of no use to their customers so that they rapidly went out of business, paving the way for curated businesses to emerge.
Simply put, the avenues it opens up boggles the mind. Imagine buying a curated 42 inch flatscreen curated TV of a known brand. As opposed to? As opposed to an uncurated 42 inch flatscreen TV of the same known brand. Or a curated Sniper RUSSIA FIFA World cup 2018 Football, Size 5, Red colour. As opposed to? As opposed to an uncurated Sniper RUSSIA FIFA World cup 2018 Football, Size 5, Red colour. Simply put, the human race has risen above challenges threatening its existence and found a path to progress on.
I hope you liked this specially curated post. I must stop here. Need to run to Delhi to buy groceries as my neighbourhood green grocer has refused to supply me ever since I told him I will buy from him only if he stocks curated potatoes, onions and tomatoes. He doesn’t get it. I hope you do.